Shipping Terms

For the same day delivery option, a turnaround time of 3-4 hours will be guaranteed. However, the cut-off time for same day orders is 2PM, which means all orders have to be placed before 2PM if the customer chooses to receive the order on the same day. 

Standard Delivery has a turnaround time of maximum 2 working days. 

To initiate a return, please email us at ‘’ . 

We require a receipt or proof of purchase to accompany your return.

 All returned goods should be sent to us at Floor #11, Ahmed Tower, 28 30 Kemal Ataturk Ave, Dhaka 1213. 

You are responsible for paying for all shipping costs for your returned item unless an incorrect product was sent by us. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund.

Refunds and Exchanges

We will notify you of the status of your refund once we’ve received and inspected your returned item. If approved, your original payment method will be automatically refunded within 03 business days. Please note that it may take your bank or credit card company some time to process and publish the refund.


If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions. For items that are manufactured by another party and resold by us, please do not send such items back to the manufacturer.