Privacy Policy

1. Information We Collect

We may collect the following information when you browse or purchase from our website:

• Full Name
• Mobile Number
• Email Address
• Billing & Shipping Address
• Company Name (if applicable)
• Vehicle Information (where required)
• Order History
• Payment Information (processed securely through payment gateway)
• IP Address, Browser Information and Device Information

2. How We Use Your Information

Your information may be used for:

• Order Processing
• Delivery Management
• Warranty Support
• Customer Service
• Technical Support
• Product Updates
• Marketing Communications (only where permitted)
• Fraud Prevention
• Website Improvement

3. Payment Security

Autonemo Online Shop does not store your card or mobile banking credentials. All online payments are securely processed through trusted payment gateway providers using encrypted connections.

4. Cookies

Our website uses cookies to improve your browsing experience, remember preferences, analyse website traffic and improve website performance. You may disable cookies from your browser settings, although some website features may not function properly.

5. Information Sharing

We do not sell, rent or trade your personal information. Information may only be shared with:

• Courier Partners
• Payment Gateway Providers
• Authorized Service Providers
• Government Authorities (where legally required)

6. Data Security

We implement reasonable administrative, technical and physical security measures to protect customer information against unauthorized access, misuse or disclosure.

7. Customer Rights

Customers may request correction or update of inaccurate personal information by contacting our customer support. Certain information may be retained where required by applicable laws or for legitimate business purposes.

8. Third-Party Links

Our website may contain links to third-party websites. Autonemo is not responsible for the privacy practices or content of those external websites.

9. Policy Updates

Autonemo Online Shop reserves the right to update or modify this Privacy Policy at any time. Changes become effective immediately after publication on this website.

10. Contact Us